PICK&RUN

Terms of Service

Effective date: April 2, 2026

This English text is provided for reference. In case of any discrepancy, the Korean version prevails.

1Article 1 (Purpose)

These Terms set forth the rights, obligations, and responsibilities between Haveajam Company (the "Company") and members regarding the use of the event brokerage service provided through the Picknrun platform operated by the Company.

2Article 2 (Definitions)

  1. 1."Service" means the online platform features provided by the Company, including event registration, application, payment brokerage, participant management, and settlement support.
  2. 2."Member" means a person who agrees to these Terms and enters into a service agreement with the Company.
  3. 3."Organizer" means a member who creates and operates events through the Service.
  4. 4."Participant" means a member who applies to an event created by an organizer.
  5. 5."Event" means an occasion, tournament, or program created by an organizer that is the subject of an individual transaction.

3Article 3 (Effect and Amendment)

  1. 1.These Terms take effect upon posting on the service screen.
  2. 2.The Company may amend these Terms to the extent not violating applicable laws.
  3. 3.Amendments are announced at least 7 days before the effective date (30 days for changes unfavorable to members).
  4. 4.Members who do not agree to the amended Terms may terminate the agreement; continued use after the effective date constitutes consent.

4Article 4 (Formation of Agreement; Under-14 Restriction)

  1. 1.The service agreement is formed when a member agrees to these Terms and completes registration.
  2. 2.Persons under 14 may not register in principle. However, where a legal guardian consents through the procedure set by the Company (the guardian consent screen in the service, or another method the Company separately provides), an account may be created by the Company on the child's behalf; details follow Article 2 of the Privacy Policy.
  3. 3.The Company may restrict use in cases of false information, identity theft, or violation of these Terms.

5Article 5 (Status of the Company)

  1. 1.The Company is a mail-order brokerage platform providing event application and payment systems.
  2. 2.The organizer who created an event is responsible for its planning, operation, and execution.
  3. 3.Contracts between participants and organizers are formed directly between them; the Company acts only as a broker.
  4. 4.The Company does not guarantee the identity, qualifications, creditworthiness, or performance capability of organizers.

6Article 6 (Provision and Change of Service)

The Company provides the following services.

  1. 1.Event registration and management
  2. 2.Application and payment brokerage
  3. 3.Channel operation and community features (boards, notices)
  4. 4.Bracket/match record management and DUPR rating integration
  5. 5.Settlement support

The Company may change or discontinue part or all of the service for technical or operational reasons.

7Article 7 (Organizer Responsibilities)

  1. 1.The organizer solely determines event content, schedule, venue, eligibility, and competition rules.
  2. 2.The organizer is responsible for event operation and safety management.
  3. 3.The organizer is responsible for insurance coverage decisions.
  4. 4.Disputes arising from an event shall in principle be resolved between the participant and the organizer.

8Article 8 (Application)

  1. 1.Participants must review event details (including the refund policy) before applying.
  2. 2.For free events, participation is confirmed upon application.
  3. 3.For paid events, participation is confirmed upon payment. For bank-transfer events, it is confirmed when the organizer verifies the deposit and approves.

9Article 9 (Payment)

  1. 1.The Company brokers payments through a payment gateway (Toss Payments).
  2. 2.Participants may pay using the payment methods provided in the service.
  3. 3.The Company does not store sensitive financial information such as full card numbers or CVC.
  4. 4.For events where the organizer selects bank transfer, participants deposit directly into the organizer's account; the Company does not receive funds and only supports the application and deposit verification process.
  5. 5.Refunds and payment cancellations follow the policies and processing results of the payment gateway.

10Article 10 (Service Fees)

  1. 1.The Company charges organizers a service fee for platform use.
  2. 2.Specific rates, calculation methods, and application standards for service and gateway fees follow what is posted in the service or separate operating policies.
  3. 3.The Company may change the fee structure due to market conditions, gateway policy changes, or operating cost changes.
  4. 4.Fee changes are announced in the service before the effective date.
  5. 5.Changed fees apply to events created or paid for after the announcement.
  6. 6.Participants bear only the total amount displayed on the event page.

11Article 11 (Settlement)

The Company settles with organizers after the event ends and refund procedures are complete. The settlement amount is the total payment minus the following.

  1. 1.Service fee
  2. 2.Payment gateway fee
  3. 3.Refunded amounts

Settlement schedules and methods follow the standards set by the Company.

12Article 12 (Cancellation and Refund)

  1. 1.The refund policy for paid events (cancellation deadline and refund rate by timing) is set per event by the organizer and displayed on the application screen. Participants must review it before applying.
  2. 2.No refund is given for cancellations after the refund (application) deadline.
  3. 3.Same-day cancellations are fully refunded, unless the organizer has disabled same-day full refunds, in which case the policy in paragraph 1 applies.
  4. 4.The refund amount is the payment amount multiplied by the applicable refund rate, with amounts under one won truncated.
  5. 5.Cancellation takes effect after the request is processed; refunds proceed through the payment gateway after processing is complete.
  6. 6.For events without a refund policy or after the deadline, refunds are handled directly by the organizer; participants should contact the organizer.
  7. 7.When multiple tickets are paid together, partial refunds for some tickets are possible.
  8. 8.If an event is canceled for reasons attributable to the organizer, payments are fully refunded.
  9. 9.The Company brokers the refund process; results follow the payment gateway's policies.
  10. 10.Refunds are given when payment errors or service interruptions attributable to the Company prevent service use.
  11. 11.The Company is not liable for refund disputes absent willful misconduct or gross negligence.

13Article 13 (Limitation of Liability)

  1. 1.Physical injury or property damage occurring during event participation is in principle the organizer's responsibility.
  2. 2.The Company is not liable for indirect, special, or business losses absent willful misconduct or gross negligence.
  3. 3.Even where the Company is liable, liability is limited to the transaction amount.
  4. 4.This article applies to the extent permitted by applicable laws.

14Article 14 (Member Obligations)

  1. 1.Members must comply with laws and these Terms.
  2. 2.Members must not infringe others' rights or interfere with service operation.
  3. 3.Members are responsible for managing their accounts.

15Article 15 (Personal Information)

The Company protects users' personal information under the Personal Information Protection Act and provides details in the Privacy Policy.

16Article 16 (Governing Law and Jurisdiction)

  1. 1.These Terms are governed by the laws of the Republic of Korea.
  2. 2.The court having jurisdiction over the Company's head office has exclusive jurisdiction over disputes.

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